Privacy Policy

Effective Date: September 5, 2026 | Last Updated: September 5, 2026

DeBary Food & Fuel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website at debaryfoodandfuel.com and our online ordering system.

1. Information We Collect

When you place an order through our website, we may collect the following information:

Name — to identify your order
Phone number — to send order notifications via SMS
Email address — optional, for order receipts
Payment information — processed securely through Valor PayTech; we do not store card numbers
Order details — items, quantities, and pickup method

2. How We Use Your Information

We use the information we collect solely to:

Process and fulfill your pickup order
Send you order confirmations and order-ready notifications via SMS
Contact you if there is an issue with your order
Improve our service and website experience

We do not use your personal information for unsolicited marketing or sell it to any third party.

3. SMS / Text Message Communications

By providing your phone number at checkout, you consent to receive transactional SMS messages from DeBary Food & Fuel regarding your order status (e.g., order confirmation and order-ready alerts). Message and data rates may apply. Message frequency varies based on your order activity.

To opt out: Reply STOP to any text message from us at any time. After opting out, you will no longer receive SMS notifications from us.

For help: Reply HELP to any text message or contact us at (386) 320-0167.

We do not share your phone number with third parties for their marketing purposes.

Carriers are not liable for delayed or undelivered messages.

4. Payment Security

All payment transactions are processed through Valor PayTech using encrypted tokenization. We never store, transmit, or have access to your full credit or debit card number. Card data is handled entirely by Valor PayTech's PCI-compliant infrastructure.

5. Cookies and Analytics

Our website may use basic browser storage (such as local storage) to remember your cart and preferences during your visit. We do not use third-party advertising cookies or tracking pixels.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties, except as necessary to process your order (e.g., payment processor) or as required by law.

7. Data Retention

Order records are retained for a reasonable period for business and legal purposes. You may contact us at any time to request that your personal information be deleted.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

DeBary Food & Fuel
100 N Charles Richard Beall Blvd, DeBary, FL 32713
Phone: (386) 320-0167
Website: debaryfoodandfuel.com